Intercultural Competence and Inclusive Leadership
Deliver success in a globally connected world
Embracing cross-cultural leadership
Our diverse team, immersed in APAC-wide business and life, is familiar with the challenges of regional roles, and collaborating with colleagues across language, cultures and geographies. Across Asia-Pacific, successful leadership and management means inspiring high-performance from virtual and remote teams. Even a regional hub reflects the complexity of more than a dozen APAC countries, plus the interface with global headquarters and other regional entities. But intercultural competence can be trained.
How to be inter-culturally skilled
To demonstrate intercultural competence, you need to:
- Cultivate curiosity and seek to learn from other cultures.
- Be aware of cultural biases and stereotypes
- Recognize the influence of culture on thinking, communication and behaviour, and flex in response.
- Demonstrate empathy by understanding others’ perspectives and feelings.
- Show respect and sensitivity towards cultural differences, while building a shared high-performing team culture.
Intercultural competence: skillsets and mindsets
Training gives you confidence, as a leader or manager, to unlock the power of inclusion and deliver:
- More effective communication and collaboration.
- Better ideas and more innovation through deeper insights into global markets.
- Improved problem-solving and decision-making.
- More aligned action across diverse teams
Why choose us?
If you need to build intercultural competence in your team and business, take advantage of our proven track record working with intercultural teams for the past three decades.
Our interactive and engaging methods, emphasize practical application and real-world scenarios.
What our clients say...
"This (session) helped me to transform my view from delivering the work successfully, to making my global people successful. This shift resulted in one of my best years in my career, where I felt in the 'Flow'. The facilitator was able to observe the 'meta level' of each person and guide with questions, so we do the discoveries (ourselves). The relationship was trustworthy, created through bonding. This became the base for everything!"
EBERHARD RUESS
HEAD OF IT M&A - NESTLÉ S.A.
"Incredibly sharp, professional and empathetic. Very quick understanding of our needs around regional team & leadership development. Followed up with an eBook, workshop notes and models to help apply the sessions in our practical strategies and steps forward. Would recommend."
L.S.
SINGAPORE
"This program has supported decision-making, finding our voice, and putting in place practical things to improve team productivity and health. It has given me a new perspective on the people I work with across Asia."
C.O.
SYDNEY
Dramatic Difference
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Vipul Maholtra, Hong Kong
Vipul is a Leadership Facilitator, Executive Coach, and Actor. His passion is to work specifically in areas of Individual Leadership and Organizational Development with expertise in Executive Presence, Storytelling with Presence, Situational Leadership, Managing Team Dynamics, and Emotional Intelligence.
Harry Marshall - Singapore
As a facilitator and coach, Harry specialises in leadership transitions and career coaching. He works supporting leadership and functional teams across APAC, drawing on his operational and commercial background developing and servicing complex client accounts. Since 1995, he has lived & worked in Singapore, Indonesia and the Philippines and has extensive commercial experience across the region. His passion is helping clients to to understand, leverage and refine their leadership style, develop skills in presentation, communication and dialogue, and build psychological safety in teams for high performance.
Sally Dellow - Hong Kong
Sally is an executive coach and facilitator (and an actor, playwright and published poet) with over 30 years global experience. A specialist in leadership coaching and team development, Sally is an active thought partner with thousands of hours of coaching up to C-suite/Board level. She coaches for London Business School and IMD and is a member of the global leadership and coaching faculties for Barclays, BP and Nestlé. A third-culture adult herself, she specialises in intercultural leadership and teams.
Katherine Sum - Hong Kong
Katherine is both a skilled facilitator and a specialist in L&D support and business operations. Formerly Director of Marketing and Communications for the International Association of Facilitators (IAF) Hong Kong, she specialises in Process Facilitation, Facilitation Training and Lego® Serious Play®. Whether facilitating a group or supporting clients behind the scenes with administration, logistics and account management, Kat brings a highly exploratory and engaging style to every encounter. She values her reputation for connecting deeply in the service of excellent client outcomes.
Eric Sampson - Hong Kong
Eric is a specialist in Leadership Development, Executive and Business Coaching, Cross Cultural Communication and Diversity & Inclusion. He has been working as a communications training consultant and executive coach since 2008 and regularly works with senior executives up to ‘C’ suite level, in both small groups and individually.
Alex Park - Korea
Alex is an accredited executive coach, facilitator and business consultant based in Seoul. After working as a banker for more than 30 years in New York, Zurich, London and Seoul, he left the financial industry to pursue his dual passions: the development of his clients’ businesses/lives, and improvisational theatre. He works extensively on executive presence, presenting and communication skills. He is a familiar name in Korean media and theatre and was selected as one of the twenty-one individuals who will lead Korea in the 21st century.
Alistair Scott - UK
Alistair specialises in senior client relationship management, presentations, pitching, personal impact and public speaking. Clients benefit from his unique combination of professional training as a stage and screen actor, combined with the insights from a 25-year career as a senior investment banker in the UK, Europe and Asia. Working with executives (up to and including Chairman and CEO), Alistair helps to improve communication and relationship development skills with both clients and colleagues. He advises on personal brand and franchise building within the corporate world, and supports executives to maximise their impact in high-level presentations and pitches.
Babara Lee Draminsky - Singapore
Currently based in Singapore, Babara has over 25 years of working experiences in retail, hospitality, food & beverage, marketing and advertising, public relations, conferences and events management, coaching and training industries. She has worked and lived in Hong Kong, China, Taiwan, Denmark, Spain, and Los Angeles, and is fluent in English, Mandarin, Cantonese, and conversational Danish and Spanish.
Edward Choy - Singapore
Edward graduated with a Master’s Degree in Theatre and lectures at the National University of Singapore in the fields of Acting Theory and Performance Studies. He is an experienced communication and management skills trainer, combining a strong grasp of management theory and a dynamic sense of enthusiasm with 17 years of experience in corporate training, as well as work experience in retail banking as a wealth manager. He also regularly conducts financial literacy talks and hosts public forums and panel discussions with renowned financial experts for The Singapore Exchange (SGX), in addition to a host of other financial institutions and organisations.
Elizabeth Redfern - Australia
Now based in Melbourne Elizabeth previously spent more than twenty years in Hong Kong and APAC working with international law firms, corporations, media groups and consultancies. She is a specialist in marketing, communications and business development, and has wide experience with maternity/ parental coaching. As a coach, Elizabeth brings an understanding of demanding commercial environments, and a keen interest in high performance, personal brand building and fostering female talent. Elizabeth’s coaches both face-to-face and virtually, and her style fuses business acumen with empathy and creativity.
Charlie Whalley - Thailand
Charlie is an Executive Coach and Mentor for middle and senior managers who want to increase their impact and fast track their growth. She is a highly experienced ICF Professional Certified Coach (PCC) and Firework Career Transition Coach.
She has over 20years’ experience in senior roles in the UK and overseas. She has worked in both start-up environments and large complex matric organizations. Her industry experience spans across many sectors, including F&B, healthcare, energy & resources, education, travel and sports & leisure. As a result, she has a deep understanding of how to successfully navigate career transitions, senior leadership challenges and team dynamics.
Crystal Chu - Philippines
Crystal has been a passionate disciple of acting for over 20 years, giving notable performance in theatre, film, television and household-name commercials, both in Hong Kong and overseas.
Crystal is an experienced coach and facilitator who combines her acting expertise with positive psychology to help individuals and teams unlock their potential. Her approach integrates theatrical techniques with practical tools for overcoming challenges and fostering growth.
Natasha Jain - USA
Natasha is a British-born actor and facilitator, who recently relocated from Hong Kong to New York. Natasha began her career working for leading global law firms. Over the subsequent decade she extended her career into HR, Human Rights, and Marketing and Sustainability, working with leading financial institutions, several start-ups and boutique consultancies. Skilled in navigating the complexities of the corporate matrix, Natasha now brings her skills in stakeholder relations to bear in the leadership learning space. An impactful and influential communicator, she is a leader in Theatre-Led Learning design and delivery.
Piny Ly - Thailand
Piny helps senior executives and corporate professionals navigate career transitions and crossroads without hesitation or confusion. Piny was a corporate M&A lawyer for 14 years in Sydney and Hong Kong. Her last role was the Head of Legal for Australia’s largest retail bank in Hong Kong, where she lived for six years.
Tony Wang - Shanghai
Tony focuses on strengths-based leadership for senior management roles, plus team coaching and facilitation around high- performance team dynamics. On top of his solid 16 years’ corporate work experience, he has dedicated more than ten years to personal growth and team development work.
Yvonne Yam - Japan
For more than 20 years, Yvonne has been coaching MNC and NGO leaders. She is also a master facilitator known for her passionate, insightful and creative style. Yvonne has studied and worked in the USA, Hong Kong, and Japan. A constant learner, she is continually equipping herself with new skills and methodologies, including Integral Change theory, and she brings each new-found approach to her client practice. Yvonne engages and empowers her clients to develop holistic and sustainable habits to support their goals and aspirations. Now resident in Japan, Yvonne coaches in Cantonese, Mandarin, and English.
Sonali Edwards - Dubai
Sonali is an experienced Executive Coach working at EXCO level and with senior business professionals to amplify their leadership capability.
Sonali also serves as an Executive Coach with IMD Business School on programs including High Performance Leadership (HPL) and Inspirational Leadership (IL) with distinguished Professor of Leadership and Organizational Behaviour, George Kohlrieser. Based in the UAE, Sonali has worked internationally for 22 years.
Jo Tan - Singapore
Jo is a multi-awarded actor and writer, as well as a qualified lawyer who was called to the Singapore bar in 2005 before electing to focus on writing and performing. As a journalist, her articles have been commissioned by Today newspaper, Time Out Singapore, the arts magazine The A-List, and The Singapore Airlines’ inflight magazine SilverKris. Her scripting and performance work been seen on stages and screens in various cities, including New York, Yeosu, London, Beijing, and Cannes for its famed film festival, as well as Singapore, where she won the Best Original Script category in the Life! Theatre Awards 2022, as well as the Best Actress title for the recent two editions in a row.
Emery Fung - Hong Kong
Emery is a DEI consultant based in Hong Kong. He helps value-driven businesses turn difficult conversations into powerful connections through an intersectional, culturally relevant lens.
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.
Formerly the Diversity & Inclusion Director for Gay Games Hong Kong 2023, he introduced their Gender Inclusive Policy. Emery came out as a transgender man on LinkedIn, a pivotal moment in his DEI journey. His lived experience—navigating ADHD, dyslexia, and anxiety—fuels his work. Fluent in Cantonese and English, he supports leaders with localised strategies that drive inclusive impact across teams and cultures.
Matangi Gowrishankar - India
Matangi is a seasoned executive coach and facilitator with over three decades of global experience working in large organisations Indian by passport, Matangi has travelled extensively, and has global leadership experience in the UK and Singapore working on a broad geographic remit across APAC, India, Middle East, Turkey, Southern Africa, UK, and the USA. A specialist in organizational development, change management, leadership development and team dynamics, Matangi has a keen interest in international business and intercultural leadership. She works with clients worldwide, both virtually and face-to-face.
Lilian Wang, Australia
Born in Beijing, educated in Hong Kong and Germany, and a resident of New South Wales, Australia Lilian is committed to life-long learning, individual and team transformation. She has been designing and delivering leadership and coaching programmes, facilitating executive team off-sites, multi-stakeholder dialogues, strategic planning process and large-scale innovation workshops since 2006.
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